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Experiencing a problem?

In the unlikely event that you're experiencing a problem with any of our services, here's what to do:

Grab a brew

Get yourself a cup of tea or coffee, there's a good chance it'll be resolved before you finish it.

Check our status

Check our status site before contact us for any recent issues:

Here you'll find status updates for the Phurix network, servers and services.

Note: Please bookmark this site for future reference.

Reach out to our mailing list

Please feel free to join and send mail to our user community mailing list.

We have some fantastically knowledgeable users, so this is a great place to have open discussion.

Contact our support team

Please fill out the form below and we'll get back to you:

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We shall endeavour to personally respond to you within 24 hours. Issues are usually dealt within 30 minutes of receiving them.

Thanks for using Phurix!

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Excellent, fast setup very friendly